Toll-free · Do not press anything; just wait on hold for a representative. · Please stay on the line for the next representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this American Greeting Cards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0, then # then # or Say "Inquire about New Membership"
Here is how our research team describes the way the American Greeting Cards phone system greets you: To set up a new membership or renew membership, press 1. If you need help accessing your membership, press 2. For help sending an e-card or issues with our site, press 3. To cancel a membership, press 4. If you are calling about an order you purchased at the store or online, press 5.
Below are some clips we've found from American Greeting Cards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling American Greetings.
This call may be recorded for quality purposes.
If you are calling about a paper card or a product you've purchased at a store or online, press five.
Sorry. I didn't get that.
So that I can best direct your call, please select from the following choices.
To set up a new a g dot com membership or renew an existing one, press one.
If you need help accessing your member or updating your membership information, press two.
If you need help sending an ecard or using print at home or you experience issues on our site, press three.
To cancel a membership, press four.
If you're calling about a paper card, or a product you've purchased at a store or online, press five.
To set up a new a g dot com membership or renew an existing one, press one.
If you need help accessing your membership or updating your membership information, press two."
Excerpt from a call with American Greeting Cards
Monday, March 18, 2024 12:29 PM
What are the hours and when should I call?
American Greeting Cards operates the call center for this 800-711-4474 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Greeting Cards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Greeting Cards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American Greeting Cards is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call American Greeting Cards is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Greeting Cards staffs the call center well on Tuesday.
More Ways to Contact American Greeting Cards Customer Service
There are of course other ways to contact American Greeting Cards customer service besides the phone. Below we list the best ones, by medium.
You will probably get an auto-response to go to their help pages. If the help pages don't help, then respond to their email and it will get through.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and American Greeting Cards will reply our your email.
As a last, sometimes only, resort- American Greeting Cards customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is American Greeting Cards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Greeting Cards agent. This phone number is American Greeting Cards's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-711-4474 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call American Greeting Cards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, American Greeting Cards has 2 phone numbers. It's not always clear what is the best way to talk to American Greeting Cards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for American Greeting Cards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American Greeting Cards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.