Amazon Customer Service Phone Number 866-216-1072 - Info & Statistics
Phone number to dial
Message & get attention
Call picked up by a real person
Department you're calling
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Don't press or say anything OR press 0
Rank (among phone numbers)
phone or email or chat or web or facebook or twitter
Quality of communication
Quality of help
Best phone number
Information last updated
Wed Dec 12 2018 09:00:00 GMT+0000 (UTC)
Amazon's 866-216-1072 Customer Service Number
This Amazon phone number is ranked #2 out of 5 because 1,820,712 Amazon customers tried our tools and information and gave us feedback after they called. The reason customers call 866-216-1072 is to reach the Amazon Customer Service department for problems like Technical and Service Support, Order Issue, Cancel or Change Account, Account Issue, Billing Issue. As far as we can tell, Amazon has call center locations in Arizona or Washington or North Carolina or India and you can call during their open hours 24 hours, 7 days. Amazon has 5 phone numbers and 11 different ways to get customer help. We've compiled information about 866-216-1072 and ways to call or contact Amazon with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Amazon at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Amazon Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Amazon's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare Amazon's phone numbers against each other.
Contacting Amazon in General
While 866-216-1072 is Amazon's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-280-4331 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Amazon help by calling them, is that other customers give their customer support at this number a 59% score for their communication skills and a 45% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact Amazon.