Alpha Natural Resources Customer Service

Phone Number & Contact Info

Alpha Natural Resources's Best Phone Number

423-573-0300
Calls Customer Service·Most popular Alpha Natural Resources number
Q:

How do I talk to a live human at Alpha Natural Resources?

A:Calling this Alpha Natural Resources number should go right to a real human being.
Q:

Does Alpha Natural Resources offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Alpha Natural Resources phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Alpha Natural Resources number should go right to a real human being
In fact, much of this information on this page is superfluous because this Alpha Natural Resources phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Alpha Natural Resources operates the call center for this 423-573-0300 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 585 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alpha Natural Resources phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alpha Natural Resources staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Alpha Natural Resources is Monday. The most busy day to call is Friday. Again, this is based on a sample of 585 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Alpha Natural Resources

In summation, the best day to call Alpha Natural Resources is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alpha Natural Resources staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Conclusion and closing notes

This is Alpha Natural Resources's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alpha Natural Resources agent. This phone number is Alpha Natural Resources's best phone number because 3,511 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 423-573-0300 include and other customer service issues. Rather than trying to call Alpha Natural Resources first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Alpha Natural Resources has 1 phone number. It's not always clear what is the best way to talk to Alpha Natural Resources representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Alpha Natural Resources. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alpha Natural Resources. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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