Allstate Phone Number

Call Allstate Existing claim department

We're not sure if this part of the Allstate phone system goes to a Human or a Recording. There are 3 steps to get there. You will need the following account information: Policy number.

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Ways to get there

  • Are you calling to call on a new claim or to check on an existing claim?
    • "Yes"
      • Are you filing a new claim, checking or an existing claim?
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Tap or click to call
Tap or click here to to call 800-255-7828; say "Yes", say "Existing claim", press (Policy number)
Allstate Phone Number