Alere Medical Customer Service

Phone Number & Contact Info

Alere Medical's Best Phone Number

Toll-free·Calls Customer Service·Most popular Alere Medical number

How do I talk to a live human at Alere Medical?

A:Press 1 for Client Service, or 2 for Technical Support

Does Alere Medical offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Alere Medical phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for Client Service, or 2 for Technical Support
Below are some clips we've found from Alere Medical's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Abbott Rapid Diagnostics. Your call might be monitored for quality and training purposes. For customer service and check status of an order, press one. For technical services, press two. For account receivable, press three. Your call may be monitored for quality and training purposes. Hi. Thank you for calling RDX."
Excerpt from a call with Alere Medical
Tuesday, February 20, 2024 3:56 PM

The first phone menu

"Thank you for calling Abbott Rapid Diagnostics. Your call might be monitored for quality and training purposes.
For customer service and check status of an order, press one.
For technical services, press two.
For account receivable, press three."
Excerpt from a call with Alere Medical
Tuesday, February 20, 2024 3:56 PM

What are the hours and when should I call?

Alere Medical operates the call center for this 877-441-7440 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alere Medical phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alere Medical staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Alere Medical is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Alere Medical

In summation, the best day to call Alere Medical is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alere Medical staffs the call center well on Thursday.

Why Customers Call Alere Medical

If you have time to do a bit of reading before you call Alere Medical, we recommend you read over some of our problem-specific articles.

What is Alere Medical?

Alere Medical is a renowned healthcare company that specializes in providing innovative and comprehensive medical solutions. With a mission to improve patient outcomes through advanced diagnostics and patient-centered care, Alere Medical offers a wide range of services, including remote patient monitoring, disease management, and medication adherence programs. By leveraging cutting-edge technology and industry expertise, Alere Medical empowers healthcare professionals and patients alike, enabling better decision-making and improved overall health. With a commitment to delivering personalized and accessible care, Alere Medical plays a pivotal role in transforming the healthcare landscape, revolutionizing the way individuals receive and manage their healthcare needs.

Where is Alere Medical located?

Alere Medical is headquartered in Waltham, Massachusetts. As a global healthcare company, Alere Medical has a strong presence in various locations worldwide, including North America, Europe, Asia, Latin America, and the Middle East. However, for specific locations such as clinics or offices, it is recommended to refer to the "Our Locations" page on the Alere Medical website. This page provides a comprehensive list of the company's facilities and their respective addresses. Alere Medical's strategic distribution of offices ensures accessibility and reach to better serve its diverse customer base, healthcare professionals, and patients across the globe.

Is Alere Medical covered by insurance?

Yes, Alere Medical is covered by insurance. We accept most major insurance plans, including Medicare and Medicaid. However, coverage may vary depending on your specific insurance provider and plan. We recommend contacting your insurance company directly to verify coverage and determine any copayments or out-of-pocket expenses you may be responsible for. Our team is also available to assist you with insurance-related inquiries and guide you through the process of submitting claims. At Alere Medical, we strive to make our services accessible and affordable for all patients, and we are committed to working closely with insurance companies to ensure seamless and hassle-free coverage.

Top Alere Medical customer service problems

Click the link above to get answers to just about any Alere Medical customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Alere Medical, and their purpose. Are any of these similar to the reason you are trying to call?
Unspecified inquiry: "Sorry, I think I have the wrong number."
- From a call lasting 56s , Feb 20, 2024 3:56 PM

More Alere Medical Customer Service Contacts

There are of course other ways to contact Alere Medical customer service besides the phone. Below we list the best ones, by medium.

Alere Medical Customer Help Desk / Web Support - Customer Service
Online customer service support - Customer Service
For New Customer Sales inquiries
As a last, sometimes only, resort- Alere Medical customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Alere Medical's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alere Medical agent. This phone number is Alere Medical's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-441-7440 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Alere Medical first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alere Medical has 1 phone number. It's not always clear what is the best way to talk to Alere Medical representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Alere Medical. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alere Medical. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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