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Alaska Office of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Info

Alaska Office of Motor Vehicles (DMV/RMV)'s Best Phone Number

907-269-5551
Calls Customer Service·Most popular Alaska Office of Motor Vehicles (DMV/RMV) number
Q:

How do I talk to a live human at Alaska Office of Motor Vehicles (DMV/RMV)?

A:Just wait on the line.
Q:

Does Alaska Office of Motor Vehicles (DMV/RMV) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Alaska Office of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Alaska Office of Motor Vehicles (DMV/RMV) phone system greets you: Need to add credit to my Google Voice account to make this call.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line

What are the hours and when should I call?

Alaska Office of Motor Vehicles (DMV/RMV) operates the call center for this 907-269-5551 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alaska Office of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alaska Office of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Alaska Office of Motor Vehicles (DMV/RMV) is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Alaska Office of Motor Vehicles (DMV/RMV)

In summation, the best day to call Alaska Office of Motor Vehicles (DMV/RMV) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alaska Office of Motor Vehicles (DMV/RMV) staffs the call center well on Thursday.

Calling this Alaska Office of Motor Vehicles (DMV/RMV) Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Aug 31, 2023

Calling the Alaska Division of Motor Vehicles is a fairly simple experience, even if the state wants to push people to its online services. When you call this number, you get a recorded message telling you most of its services can be done online and without a wait.

The system will not automatically connect you with an agent; you have to manually confirm that you want to speak to an agent by pressing one when prompted. The system does take time to warn callers of a high volume and that "online means no line," but it will still connect you if you decide you need personal assistance. Additionally, this number is meant to be used only by people outside Alaska, which may help cut down on wait times.

Despite the warnings, my wait time was nonexistent before Olivia answered the phone and asked how she could assist me. I said I would be moving to Alaska in the next two weeks and wanted to know how long I had to replace my out-of-state license.

She asked if I was moving to Anchorage, and I said I was. At that point, she told me I needed to get my new license within six months of relocating. I asked what documents I needed, and she asked if my current driver's license was valid or expired. I said it was valid, and she asked if it had a Real ID star, which I confirmed it did.

She then asked if I had a valid passport, and I answered in the affirmative. At that point, she told me I'd need to bring in my passport, out-of-state license and two pieces of mail establishing my Alaska residence. She added that for their purposes, any piece of mail with my name and address would do, but I could not use two pieces of the same type of mail.

She then added that it would cost $40 for a license and said I would also need to take a general knowledge exam when I got my license. With no other questions, I thanked her for her assistance and she wished me a nice day.

Overall, I thought this was a very strong customer service experience. The DMV encourages people to go online, but it makes sure it can help customers who need or want personal assistance.

I thought Olivia was well-prepared to answer my questions and offer complete details. When I asked about licensing documents, she didn't need me to ask her about the costs of a license; she offered that information entirely on her own.

She was professional and easy to deal with, offering a polite and kind demeanor from beginning to end. She made sure she had all needed information from me before attempting to answer my question, and she seemed to genuinely care about offering real assistance.

Even though the system suggested high call volumes and long waits, I experienced no wait time issues. I would absolutely use this number if I genuinely needed assistance from the Alaska DMV.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Alaska Office of Motor Vehicles (DMV/RMV)

If you have time to do a bit of reading before you call Alaska Office of Motor Vehicles (DMV/RMV), we recommend you read over some of our problem-specific articles.

What is the fee for obtaining a duplicate registration?

The fee for obtaining a duplicate registration from the Alaska Office of Motor Vehicles (DMV/RMV) is $5. This fee covers the cost of processing the request and providing a duplicate copy of the vehicle's registration. To obtain a duplicate registration, you will need to complete the necessary application form, which can be found on the DMV/RMV website or obtained from a local office. Along with the completed form, you should provide proof of identity, such as a valid driver's license or identification card. It is important to promptly request a duplicate registration in case of loss, theft, or damage as operating a vehicle without a valid registration is illegal.

How long will it take to receive my renewed registration in the mail?

The time it takes to receive your renewed registration in the mail varies depending on various factors. Typically, the Alaska Office of Motor Vehicles (DMV/RMV) processes renewals within 7-10 business days. However, please allow additional time for delivery via regular mail service. If you need your registration urgently, expedited services like in-person pickup or express mail options are available for an additional fee. It is important to note that during peak periods or unforeseen circumstances, processing times may be longer. To ensure prompt delivery, it is recommended to renew your registration at least a couple of weeks prior to its expiration. For further assistance or specific inquiries, please contact your local DMV/RMV office directly.

Can I schedule an appointment at the DMV?

Yes, you can schedule an appointment at the Alaska Office of Motor Vehicles (DMV/RMV). Scheduling an appointment is highly encouraged as it helps to manage wait times and ensures prompt service. To schedule an appointment, you can visit the official DMV website and use their online appointment scheduling system. This system allows you to choose a convenient date and time for services such as driver's license renewal, vehicle registration, or testing. By scheduling an appointment, you can save valuable time and avoid long queues at the DMV. However, it's important to note that some services may be available only on a walk-in basis. Therefore, it's recommended to check the DMV website or contact their customer service for specific service availability and appointment requirements.

Top Alaska Office of Motor Vehicles (DMV/RMV) customer service problems

Click the link above to get answers to just about any Alaska Office of Motor Vehicles (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Alaska Office of Motor Vehicles (DMV/RMV) is extracted from issues that customers have reported to GetHuman.
Alaska Office of Motor Vehicles (DMV/RMV) issues reported to GetHuman

More Alaska Office of Motor Vehicles (DMV/RMV) Customer Service Contacts

There are of course other ways to contact Alaska Office of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

Alaska Office of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support

doa.alaska.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Alaska Office of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Alaska Office of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alaska Office of Motor Vehicles (DMV/RMV) agent. This phone number is Alaska Office of Motor Vehicles (DMV/RMV)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 907-269-5551 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Alaska Office of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alaska Office of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Alaska Office of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Alaska Office of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alaska Office of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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