Alaska Office of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Information

907-269-5551
Calls Customer Service·Most popular Alaska Office of Motor Vehicles (DMV/RMV) number
Q:How do I get a live human at Alaska Office of Motor Vehicles (DMV/RMV)?
A:Just wait on the line
Q:Does Alaska Office of Motor Vehicles (DMV/RMV) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.
Read below for more aboutgetting a repmenuspromptshold timesbusy timesother contact information

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Alaska Office of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line
Here is how our research team describes the way the Alaska Office of Motor Vehicles (DMV/RMV) phone system greets you: Need to add credit to my Google Voice account to make this call.

What are the hours and when should I call?

Alaska Office of Motor Vehicles (DMV/RMV) operates the call center for this 907-269-5551 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alaska Office of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alaska Office of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Alaska Office of Motor Vehicles (DMV/RMV) is Friday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Alaska Office of Motor Vehicles (DMV/RMV) is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alaska Office of Motor Vehicles (DMV/RMV) staffs the call center well on Friday.

My Experience Calling 907-269-5551

Aug 31, 2023

Calling the Alaska Division of Motor Vehicles is a fairly simple experience, even if the state wants to push people to its online services. When you call this number, you get a recorded message telling you most of its services can be done online and without a wait.

The system will not automatically connect you with an agent; you have to manually confirm that you want to speak to an agent by pressing one when prompted. The system does take time to warn callers of a high volume and that "online means no line," but it will still connect you if you decide you need personal assistance. Additionally, this number is meant to be used only by people outside Alaska, which may help cut down on wait times.

Despite the warnings, my wait time was nonexistent before Olivia answered the phone and asked how she could assist me. I said I would be moving to Alaska in the next two weeks and wanted to know how long I had to replace my out-of-state license.

She asked if I was moving to Anchorage, and I said I was. At that point, she told me I needed to get my new license within six months of relocating. I asked what documents I needed, and she asked if my current driver's license was valid or expired. I said it was valid, and she asked if it had a Real ID star, which I confirmed it did.

She then asked if I had a valid passport, and I answered in the affirmative. At that point, she told me I'd need to bring in my passport, out-of-state license and two pieces of mail establishing my Alaska residence. She added that for their purposes, any piece of mail with my name and address would do, but I could not use two pieces of the same type of mail.

She then added that it would cost $40 for a license and said I would also need to take a general knowledge exam when I got my license. With no other questions, I thanked her for her assistance and she wished me a nice day.

Overall, I thought this was a very strong customer service experience. The DMV encourages people to go online, but it makes sure it can help customers who need or want personal assistance.

I thought Olivia was well-prepared to answer my questions and offer complete details. When I asked about licensing documents, she didn't need me to ask her about the costs of a license; she offered that information entirely on her own.

She was professional and easy to deal with, offering a polite and kind demeanor from beginning to end. She made sure she had all needed information from me before attempting to answer my question, and she seemed to genuinely care about offering real assistance.

Even though the system suggested high call volumes and long waits, I experienced no wait time issues. I would absolutely use this number if I genuinely needed assistance from the Alaska DMV.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

More Ways to Contact Alaska Office of Motor Vehicles (DMV/RMV) Customer Service

There are of course other ways to contact Alaska Office of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.
Alaska Office of Motor Vehicles (DMV/RMV)'s website
As a last, sometimes only, resort- Alaska Office of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Alaska Office of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alaska Office of Motor Vehicles (DMV/RMV) agent. This phone number is Alaska Office of Motor Vehicles (DMV/RMV)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 907-269-5551 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Alaska Office of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alaska Office of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Alaska Office of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Alaska Office of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alaska Office of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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