Air Europa Customer Service

Phone Number & Contact Info

Air Europa's Best Phone Number

Toll-free·Calls Customer Service·Most popular Air Europa number

How do I talk to a live human at Air Europa?

A:Press 1 then wait on the line

Does Air Europa offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 12 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Air Europa phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then wait on the line
Below are some clips we've found from Air Europa's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Air Europa Airlines. For information and bookings, please press one. For individuals with disabilities who are unable to access Air Europa's website, please press two. Welcome to. Information and reservation service. The If you want to be attended in English, please dial one."
Excerpt from a call with Air Europa
Saturday, March 30, 2024 2:05 PM

The first phone menu

"Thank you for calling Air Europa Airlines.
For information and bookings, please press one.
For individuals with disabilities who are unable to access Air Europa's website, please press two."
Excerpt from a call with Air Europa
Saturday, June 8, 2024 12:58 PM

What are the hours and when should I call?

Air Europa operates the call center for this 844-415-3955 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 86 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Air Europa phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Air Europa staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Air Europa is Friday. The most busy day to call is Tuesday, which averages 157% more phone calls by comparison. Again, this is based on a sample of 86 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Air Europa

In summation, the best day to call Air Europa is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Air Europa staffs the call center well on Friday.

Why Customers Call Air Europa

If you have time to do a bit of reading before you call Air Europa, we recommend you read over some of our problem-specific articles.

What is Air Europa's baggage policy?

Air Europa's baggage policy allows passengers to bring both carry-on and checked baggage. For carry-on luggage, passengers are allowed one piece weighing up to 10kg and with dimensions not exceeding 55x35x25 cm. Checked baggage allowance depends on the fare type and destination. Generally, Economy Class passengers can check one piece of baggage weighing up to 23kg, while Business Class passengers can check two pieces, each weighing up to 32kg. Some destinations may have different weight limitations, so it's advisable to check the specific requirements on the Air Europa website. Excess baggage fees may apply for additional or overweight luggage. Air Europa prioritizes customer satisfaction, aiming to provide a convenient and hassle-free travel experience in terms of baggage transportation.

Are pets allowed on Air Europa flights?

Yes, pets are allowed on Air Europa flights. However, it is important to note that only small dogs and cats weighing less than 8 kilograms (including their carrier) are permitted in the cabin. Passengers must notify the airline in advance and make a reservation for their pet, as there is limited space available for pets in the cabin. Additionally, a fee applies for transporting pets, and specific regulations may vary depending on the destination. Larger pets can be transported in the aircraft's hold as checked baggage. Owners are responsible for complying with all necessary documentation and requirements for their pet's travel. Air Europa ensures the safety and comfort of pets by providing suitable conditions during the journey.

What is the check-in process for Air Europa flights?

The check-in process for Air Europa flights is simple and convenient. Passengers have the option to check-in online or at the airport. Online check-in is available from 48 hours up to 1 hour before the flight departure time. This can be done through the Air Europa website or mobile app. At the airport, check-in counters open 3 hours prior to departures and close 60 minutes before for domestic flights and 90 minutes before for international flights. Passengers are required to present their valid travel documents, such as passport or ID, and their reservation details. After check-in, baggage can be dropped off at the designated counters. For a seamless experience, it is recommended to arrive at the airport with plenty of time to complete the check-in process and proceed through security checks.

Top Air Europa customer service problems

Click the link above to get answers to just about any Air Europa customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Air Europa, and their purpose. Are any of these similar to the reason you are trying to call?
Language preference: "Do you speak Spanish?"
- From a call lasting 12m 15s , Apr 1, 2024 3:50 PM
Language preference: "Could we please speak in Spanish?"
- From a call lasting 7m 27s , Apr 1, 2024 3:37 PM
Language verification: "Do you speak Spanish? Do you speak Spanish?"
- From a call lasting 12m 16s , Mar 30, 2024 2:05 PM
Change return flight date: "I need to change the return date on her ticket."
- From a call lasting 29m 20s , Mar 30, 2024 12:51 AM

Conclusion and closing notes

This is Air Europa's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Air Europa agent. This phone number is Air Europa's best phone number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-415-3955 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Air Europa first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Air Europa has 1 phone number. It's not always clear what is the best way to talk to Air Europa representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Air Europa. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Air Europa. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Air Europa Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!