Does Advantage Rent-a-Car offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Advantage Rent-a-Car below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Advantage Rent-a-Car phone number to document the phone system.
Here is how our research team describes the way the Advantage Rent-a-Car phone system greets you: Thank you for calling Advantage Rent A Car. To make a reservation or for more information, please visit our website. For bus pickup, press 1. For emergency roadside assistance, press 2. For location information, directions, lost and found, press 3. For new or to modify an existing reservation or questions regarding your rental, press 4. To reach one of our locations directly, press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-5, then follow prompts.
What are the hours and when should I call?
Advantage Rent-a-Car operates the call center for this 800-777-5500 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 387 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Advantage Rent-a-Car call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Advantage Rent-a-Car phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Advantage Rent-a-Car staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Advantage Rent-a-Car is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 387 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Advantage Rent-a-Car is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Advantage Rent-a-Car number, but it is also the day with the shortest hold times.
Why Customers Call Advantage Rent-a-Car
If you have time to do a bit of reading before you call Advantage Rent-a-Car, we recommend you read over some of our problem-specific articles.
To rent a car with Advantage Rent-a-Car, you must meet the minimum age requirement of 21 years old. However, if you are between the ages of 21 and 24, you will be subject to an underage driver fee. This fee varies depending on the location and rental vehicle type. Furthermore, drivers under the age of 25 are restricted to renting Economy through Full-Size vehicles. Renters must possess a valid driver's license and an acceptable form of payment, such as a credit or debit card in their own name. Additionally, renters under the age of 25 may be required to provide proof of comprehensive and collision coverage. For specific details and any further questions, please feel free to contact our customer service.
Advantage Rent-a-Car offers a wide range of vehicles to suit various needs and preferences. Our fleet includes compact cars, sedans, SUVs, minivans, and luxury vehicles. Whether you are traveling alone, with family, or need something more upscale, we have the perfect car for you. Our compact cars are ideal for urban travel and offer great fuel efficiency. Sedans provide comfortable and reliable transportation for individuals or couples. If you require extra space, our SUVs and minivans offer ample room for passengers and luggage. For those seeking a touch of luxury, our selection includes premium vehicles for a more refined driving experience. Whatever your requirements, Advantage Rent-a-Car strives to provide the right car to enhance your travel experience.
The fuel policy for rented cars at Advantage Rent-a-Car is simple and convenient. When customers pick up their rental vehicle, it will have a full tank of fuel. They are required to return the car with a full tank as well. If the car is not returned with a full tank, a refueling charge will be applied. This charge is based on the current market fuel prices and a small administrative fee. Customers are advised to keep their fuel receipts as proof of refueling. It is recommended to fill up the tank near the rental location to avoid any additional charges. Taking advantage of this policy ensures a smooth and hassle-free rental experience with Advantage Rent-a-Car.
Click the link above to get answers to just about any Advantage Rent-a-Car customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Advantage Rent-a-Car, and their purpose. Are any of these similar to the reason you are trying to call?
Questions about rental process: "I was going to rent a car through you guys. I saw some good deals online."
- From a call lasting 7m 16s , Jul 15, 2024 11:51 PM
Information about why customers call Advantage Rent-a-Car is extracted from issues that customers have reported to GetHuman.
This is Advantage Rent-a-Car's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Advantage Rent-a-Car agent. This phone number is Advantage Rent-a-Car's best phone number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-777-5500 include and other customer service issues. Rather than trying to call Advantage Rent-a-Car first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Advantage Rent-a-Car has 1 phone number. It's not always clear what is the best way to talk to Advantage Rent-a-Car representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Advantage Rent-a-Car. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Advantage Rent-a-Car. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.