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Ademco Customer Service

Phone Number & Contact Info

Ademco's Best Phone Number

800-323-4576
Toll-free·Calls Customer Service·Most popular Ademco number
Q:

How do I talk to a live human at Ademco?

A:Press 1
Q:

Does Ademco offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-7pm EST. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

Ademco Customer Phone Numbers

Technical Support

800-645-7492
Toll-free · Mon-Fri 9am-7pm EST · Calling this Ademco number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ademco phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Ademco operates the call center for this 800-323-4576 phone number Mon-Fri 9am-7pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 239 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ademco phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ademco staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ademco is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 239 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Ademco

In summation, the best day to call Ademco is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ademco staffs the call center well on Tuesday.

Why Customers Call Ademco

If you have time to do a bit of reading before you call Ademco, we recommend you read over some of our problem-specific articles.

What is Ademco?

Ademco is a reputable and renowned security systems manufacturer specializing in innovative security solutions. With over four decades of experience, Ademco has established itself as a trusted name in the industry. Ademco offers a wide range of security products, including advanced alarm systems, surveillance cameras, access control systems, and more, catering to both residential and commercial needs. Ademco's systems are designed to provide reliable protection, ensuring the safety and peace of mind of homes and businesses. With a strong emphasis on quality, functionality, and ease of use, Ademco continues to lead the market by delivering cutting-edge solutions that meet the evolving security requirements of its customers.

What products does Ademco offer?

Ademco offers a wide range of products in the field of security and automation. Their product line includes various types of control panels for security systems, such as burglar alarms and fire alarms. They also provide a diverse selection of sensors, detectors, and accessories that can be integrated into these systems. Ademco offers keypad devices for user-friendly control and interaction with their security systems. Additionally, they provide wireless devices, such as key fobs and remote controls, for convenient operation. Ademco also offers video surveillance systems, including cameras, recorders, and monitors, to enhance security measures. Additionally, they offer automation solutions, including lighting control panels and home automation devices, enabling users to create smart and interconnected environments.

What is the warranty period for Ademco products?

The warranty period for Ademco products varies depending on the specific product. Generally, Ademco offers a limited warranty for a period of one year from the date of purchase. However, certain products might come with an extended warranty period, which may be mentioned in the product specifications or mentioned separately on the packaging. It is advisable to consult the product manual or contact Ademco customer support to determine the exact warranty period for a particular product. Ademco is committed to ensuring customer satisfaction and providing reliable products, so any manufacturing defects or faulty components within the warranty period will be repaired or replaced by Ademco free of charge, subject to the terms and conditions of the warranty.

Top Ademco customer service problems

Click the link above to get answers to just about any Ademco customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Ademco Customer Service Contacts

There are of course other ways to contact Ademco customer service besides the phone. Below we list the best ones, by medium.

Ademco Customer Help Desk / Web Support

security.honeywell.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Ademco customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ademco's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ademco agent. This phone number is Ademco's best phone number because 1,434 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-323-4576 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Ademco first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Ademco has 2 phone numbers. It's not always clear what is the best way to talk to Ademco representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ademco. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ademco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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