Updated

Abt.com Customer Service

Phone Number & Contact Info

Abt.com's Best Phone Number

888-228-5800
Toll-free·Calls Customer Service·Most popular Abt.com number
Free tools for easier calling
Q:

How do I talk to a live human at Abt.com?

A:Calling this Abt.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Abt.com for you.
Q:

Does Abt.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-10pm, Sat 9am-7pm, Sun 10:30am-6:30pm EST. The least busy day is Sunday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Abt.com below.

Let us call and talk to Abt.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Abt.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Abt.com number should go right to a real human being
Below are some clips we've found from Abt.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling Apt. For customer service, press one. For sales, press two. Your call may be monitored or recorded for quality assurance."
Excerpt from a call with Abt.com
Friday, September 6, 2024 7:35 PM
In fact, much of this information on this page is superfluous because this Abt.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Abt.com operates the call center for this 888-228-5800 phone number Mon-Fri 7am-10pm, Sat 9am-7pm, Sun 10:30am-6:30pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 139 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Abt.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Abt.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Abt.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Abt.com is Sunday. The most busy day to call is Wednesday, which averages 329% more phone calls by comparison. Again, this is based on a sample of 139 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Abt.com

In summation, the best day to call Abt.com is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Abt.com

Below is a sample of recent calls to Abt.com, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting dishwasher part: "I need to get that part."
- From a call lasting 11m 11s , Nov 16, 2024 7:54 PM
Request for dishwasher service: "I need service, I guess."
- From a call lasting 7m 53s , Oct 31, 2024 12:37 AM
Payment for order: "I need to pay for it."
- From a call lasting 1m 53s , Oct 18, 2024 5:56 PM
Connect wireless rear speakers: "I'm having a heck of a time thinking them or connecting them."
- From a call lasting 6m 36s , Oct 14, 2024 10:41 PM
Oven glass shattered: "The inside glass of the top oven shattered when I was doing the self cleaning."
- From a call lasting 10m 36s , Oct 12, 2024 8:13 PM
Delivery scheduling inquiry: "I'm wondering if we can maybe schedule the delivery for a day that will one of us will be here."
- From a call lasting 5m 19s , Sep 6, 2024 6:02 PM
Information about why customers call Abt.com is extracted from issues that customers have reported to GetHuman.
Abt.com issues reported to GetHuman

More Abt.com Customer Service Contacts

There are of course other ways to contact Abt.com customer service besides the phone. Below we list the best ones, by medium.

Abt.com Customer Service Live Chat

abt.com - Customer Service
Click "Live Chat" on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Abt.com provides this option.

Abt.com Customer Help Desk / Web Support

abt.com - Customer Service
Online customer service supoprt
As a last, sometimes only, resort- Abt.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Abt.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Abt.com agent. This phone number is Abt.com's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-228-5800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Abt.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Abt.com has 1 phone number. It's not always clear what is the best way to talk to Abt.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Abt.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Abt.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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