How do I talk to a human at this AT&T U-Verse number?
A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST.The least busy day is Tuesday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to AT&T U-Verse New Customer Concierge?
A:The average hold time is 12 minutes.The longest hold times are on Thursday, and the shortest are on Monday.
This is the #5 most popular AT&T U-Verse phone number out of 6. Click above to go back to the main customer service number and other contact information, including AT&T U-Verse email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-7pm EST · Answer question regarding state you are calling from, then 2, then say "I don't have one", then "None of those", then "U-Verse" then more than one", then "No", then "Home". EXISTING CUSTOMERS Call from the phone that's on the account. Press 2, 1, then say "Representative" · If you are calling about regular exchange telephone service, press 1. For AT&T sales or service needs, press 2.
Toll-free · Mon-Fri 8am-7pm EST · Customer Service for U-verse Ohio--no steps necessary, direct line · Please hold for the next available representative.
24 hours, 7 days · Calling this AT&T U-Verse number should go right to a real human being · Are you calling about the number you are calling from? Yes or No
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this AT&T U-Verse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
What are the hours and when should I call?
AT&T U-Verse operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 13,884 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T U-Verse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T U-Verse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AT&T U-Verse is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 13,884 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call AT&T U-Verse is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T U-Verse staffs the call center well on Tuesday.