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ANZ Bank Customer Service

Phone Number & Contact Info

ANZ Bank's Best Phone Number

13 13 14
Calls Customer Service·Most popular ANZ Bank number
Q:

How do I talk to a live human at ANZ Bank?

A:Press 00000
Q:

Does ANZ Bank offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ANZ Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 00000

What are the hours and when should I call?

ANZ Bank operates the call center for this 13 13 14 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 929 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ANZ Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ANZ Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ANZ Bank is Monday. The most busy day to call is Friday. Again, this is based on a sample of 929 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call ANZ Bank

In summation, the best day to call ANZ Bank is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ANZ Bank staffs the call center well on Monday.

Why Customers Call ANZ Bank

If you have time to do a bit of reading before you call ANZ Bank, we recommend you read over some of our problem-specific articles.

What are the interest rates for ANZ Bank Credit Cards?

ANZ Bank offers a variety of credit cards with different interest rates. The interest rate for ANZ Low Rate is 12.49% p.a, making it suitable for those seeking a lower ongoing interest rate. The ANZ First Student credit card provides an even lower interest rate at 11.49% p.a, designed specifically for students. For those who prefer rewards and points, the ANZ Rewards credit card has an interest rate of 20.24% p.a. Additionally, the ANZ Frequent Flyer credit card offers a slightly higher interest rate at 20.24% p.a, but comes with features like complimentary travel insurance. The specific interest rates may vary, so it is recommended to check ANZ Bank's official website or contact their customer service for the most up-to-date information.

What is the credit limit for ANZ Bank Credit Cards?

The credit limit for ANZ Bank Credit Cards varies based on factors such as income, credit history, and the specific card type chosen. ANZ Bank offers a range of credit cards to suit different needs and financial circumstances. When applying for a credit card, individuals can specify their preferred credit limit, which is subject to approval. ANZ Bank aims to provide customers with a credit limit that is both manageable and aligned with their financial capacity. Higher income or a strong credit history may enable individuals to access higher credit limits. Flexibility is offered with the ability to request a credit limit increase or decrease after the initial approval.

What are the fees associated with ANZ Bank Credit Cards?

The fees associated with ANZ Bank Credit Cards vary depending on the type of card and the features it offers. Generally, there may be an annual fee, which is dependent on the specific credit card selected. Additionally, other fees may apply, such as cash advance fees, foreign transaction fees, and late payment fees. It's important to review the terms and conditions of each credit card to understand the specific fees that may be applicable. ANZ Bank provides detailed information about these fees on their website, and customers can also contact their customer service for more specific fee details related to their credit card of interest.

Top ANZ Bank customer service problems

Click the link above to get answers to just about any ANZ Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More ANZ Bank Customer Service Contacts

There are of course other ways to contact ANZ Bank customer service besides the phone. Below we list the best ones, by medium.

ANZ Bank Customer Help Desk / Web Support

anz.com - Customer Service
Online customer service support
As a last, sometimes only, resort- ANZ Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is ANZ Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ANZ Bank agent. This phone number is ANZ Bank's best phone number because 5,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 13 14 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call ANZ Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, ANZ Bank has 1 phone number. It's not always clear what is the best way to talk to ANZ Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ANZ Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ANZ Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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