A.O. Smith Customer Service Phone Number

866-887-5216
Hold time now: 7 mins (avg 4)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Person answers almost immediately
This is not the most popular A.O. Smith phone number (it's ranked #3). Most customers call 800-433-2545 for support: Click here for best option

Other customers got on the phone recently because:

**yr old water heater tripped the switch on my circuit box. Noticed WH was not on and...
My hot water heater runs out of hot water extremely fast
Checking on warranty for a Gas Control Valve Thermostat. Been calling for * days and ha...
I bought a *** series water heater on *-**-** from a local Lowes store. I installed it...
We have a water heater unit S*N ****A******, that was installed in August **** and stil...
Just trying to get a R.A.number so I can take back to Lowes, the water heater has not b...
Not heating and water leaking out of top
No hot water for * days, called once for troubleshooting and given authorized service p...
Need R.A. number for damaged water heater return
Want to my warranty squared away for water heater*Serial number **************Can’t get...
Want to get my warranty set up
My Water Heater less than * year old is leaking by the control panel where the LED is...
I purchased an A.O. Smith Tankless Water Heater on ******** and once it was installed...
I have brought Proplanet water purifier P**P* on ********, Since morning the water is n...

Help me with my issue

A.O. Smith Customer Service Phone Number 866-887-5216 - Info & Statistics

Phone number to dial866-887-5216
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours7am-6pm CST
Best time to dial10:15am
Navigate phone maze to a humanPerson answers almost immediately
Average wait4
Current wait7
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or web
Quality of communication71%
Quality of help71%
Customer votes450
Best phone number800-433-2545
Information last updatedSat May 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

A.O. Smith's 866-887-5216 Customer Service Number

This A.O. Smith phone number is ranked #3 out of 4 because 6,402 A.O. Smith customers tried our tools and information and gave us feedback after they called. The reason customers call 866-887-5216 is to reach the A.O. Smith Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, A.O. Smith has call center locations in null and you can call during their open hours 7am-6pm CST. A.O. Smith has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 866-887-5216 and ways to call or contact A.O. Smith with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling A.O. Smith

Calling A.O. Smith at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from A.O. Smith Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with A.O. Smith's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting A.O. Smith in General

While 866-887-5216 is A.O. Smith's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-433-2545 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach A.O. Smith help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

A.O. Smith Contact Info

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