407ETR Customer Service

Phone Number & Contact Info

407ETR's Best Phone Number

Toll-free·Calls Customer Service·Most popular 407ETR number

How do I talk to a live human at 407ETR?

A:Press 1. When asked for account #, press *+#. You might need to do this a few times.

Does 407ETR offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 18 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this 407ETR phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1. When asked for account #, press *+#. You might need to do this a few times.
Below are some clips we've found from 407ETR's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for choosing four zero seven ETR. We're aware of recent scam text messages appearing to be from four zero seven ETR. If you've received a suspicious message, please delete it. Log in to my account at four zero seven e t r dot com forward slash my account to check your balance and make a payment."
Excerpt from a call with 407ETR
Monday, April 1, 2024 8:10 PM

What are the hours and when should I call?

407ETR operates the call center for this 888-407-0407 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 66 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 407ETR phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 407ETR staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call 407ETR is Saturday. The most busy day to call is Tuesday, which averages 1600% more phone calls by comparison. Again, this is based on a sample of 66 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call 407ETR

In summation, the best day to call 407ETR is Wednesday.

Why Customers Call 407ETR

If you have time to do a bit of reading before you call 407ETR, we recommend you read over some of our problem-specific articles.

What is 407ETR?

407ETR is an electronic toll expressway located in the Greater Toronto Area of Ontario, Canada. It is one of the busiest and most convenient highways in the region, offering quick access to various major attractions, airports, and business hubs. 407ETR utilizes a distance-based tolling system, meaning drivers are charged based on the distance traveled on the highway. The tolls are automatically collected through transponders or by capturing license plate images and sending invoices to registered owners. This modern expressway provides significant time savings for commuters, reducing traffic congestion on other major routes. With its advanced technology and efficient operation, 407ETR offers a convenient and seamless travel experience for both local residents and visitors to the area.

What are the benefits of using a 407ETR transponder?

Using a 407ETR transponder offers several benefits. Firstly, it enables seamless and efficient travel on the 407 ETR highway. With the transponder, drivers can utilize the dedicated electronic toll lanes, allowing for quicker passage and reducing congestion. Secondly, it offers convenience by eliminating the need to stop and pay at toll booths, saving both time and hassle. Additionally, the transponder provides access to discounts and savings programs, ensuring cost-effective travel. The transponder also provides detailed statements, allowing drivers to easily track and manage their toll expenses. Furthermore, it offers flexibility as it can be easily moved between vehicles registered to the same account. Overall, an ETR transponder offers a smoother, more convenient, and cost-effective travel experience on the 407ETR.

Are there any discounts or promotions available for 407ETR users?

Yes, 407ETR offers various discounts and promotions for its users. One of the available discounts is the off-peak discount, which allows drivers to save up to 50% when travelling during designated off-peak hours. The discount applies to both regular and frequent users of the 407ETR. Additionally, there is a transponder discount program where customers can get a discount on their trip charges by signing up and using a transponder for payment. Moreover, the 407ETR website and social media platforms regularly announce special promotions and limited-time offers. These promotions can include reduced toll rates, waived fees, or bonus incentives for new customers. It is recommended to check the 407ETR website or subscribe to their newsletters to stay updated on the latest discounts and promotions available for users.

Top 407ETR customer service problems

Click the link above to get answers to just about any 407ETR customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to 407ETR, and their purpose. Are any of these similar to the reason you are trying to call?
Updating and adding plates: "I just wanna make sure her vehicle's on my account as well, so I can pay that bill."
- From a call lasting 18m 37s , Apr 4, 2024 2:05 PM
Transponder plate change: "I just wanna change the plates that it's attached to."
- From a call lasting 12m 25s , Apr 1, 2024 8:10 PM
Questioning toll charges: "How come I'm being charged a dollar per trip on my bill?"
- From a call lasting 10m 17s , Mar 5, 2024 9:02 PM

More 407ETR Customer Service Contacts

There are of course other ways to contact 407ETR customer service besides the phone. Below we list the best ones, by medium.

407ETR Customer Email Addresses

customerservice@407etr.com - Customer Service
Customer service representative email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and 407ETR will reply our your email.

407ETR Customer Help Desk / Web Support

407etr.com - Customer Service
Online customer service support
As a last, sometimes only, resort- 407ETR customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is 407ETR's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 407ETR agent. This phone number is 407ETR's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-407-0407 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call 407ETR first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, 407ETR has 1 phone number. It's not always clear what is the best way to talk to 407ETR representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for 407ETR. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 407ETR. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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