I have gotten recurrent charges on my Paypal account from in app purchases that exceed...

GetHuman-allimc's customer service issue with iTunes from July 2018

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Top Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman-allimc's own words
I have gotten recurrent charges on my Paypal account from in app purchases that exceed what has been authorized. One appears to be double billed. While I did make a few in app purchases last week, it is hard to tell what I am being billed for since the amount charged to PayPal seems to be several charges rolled into one. The one that I have the big issue with is the $**.** charge on both **** and ****. What is this even for? I haven’t made any in app purchases since **** and the purchases I did make were for *.** x * and I think $*.** a couple of times. Please explain to me the **.** charge and then the $**.** charge x *. I suppose that I could have had charges totalling **.** and **.** throughout the week but I don’t know where the *nd **.** charge is coming from.

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iTunes

Customer service issue
Reported by GetHuman-allimc
Jul 30th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1269 others
0 customers following this

Timeline

GetHuman-allimc started working on this issue
Jul 30th, 2018 6:22pm

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