I just heard Andreas Romberg’s Symphony **, Opus **, performed by Collegium Musicum Bas...

GetHuman-faithson's customer service issue with iTunes from June 2018

9 views
 | 
931 similar
 | 
0 following
Help with my iTunes issue
Next: our robot will wait on hold for GetHuman-faithson to get a iTunes rep on the line!
Always use the GetHuman Phone tocall iTunes. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-faithson's own words
Buy a symphony ... I just heard Andreas Romberg’s Symphony **, Opus **, performed by Collegium Musicum Basel, and immediately went to iTunes to buy it. I’m there a LOT, people - check your records - and I’ve never run across Pre-Order before. I could live with that idea, but not with the symphony I came there for being “Album Only”. NONE of the four movements are over ten minutes - and I DON’T WANT those other two pieces. When I buy Mozart’s Violin Concertos it will be with Anne-Sophie Mutter, and I don’t wish to buy any Haydn piece by ANY orchestra until I have heard it in its entirety AND APPROVED OF THEIR performance.**And “contents may be subject to change” or however you phrased it? Give me a break! I go to iTunes to buy WHAT I WANT. If you don’t have that piece in my version, I don’t buy it. That’s simple enough. If this “Pre-Order” nonsense is something new you’re trying out, KNOCK IT OFF! Or change the terms - I would be willing to wait for Romberg’s Symphony, but this OTHER stuff is the pits.**I have a lot of other issues to discuss with you - but my health is poor, and I’ve just been making a list of issues and complaints. BUT THIS ONE IS OVER THE TOP, and despite my migraine, required an IMMEDIATE COMPLAINT. Please respond.**RJ Streeter *Chico CA *****-********-***-**********@***.com
GetHuman-faithson did not yet indicate what iTunes should do to make this right.
I have an issue with iTunes too
How GetHuman-faithson fixed the problem
We are waiting for GetHuman-faithson to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get iTunes's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having iTunes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-faithson fixes it.
This email address isn't valid

iTunes

iTunes
Customer service issue
Reported by GetHuman-faithson
Jun 29th, 2018 - a yr ago
I have an issue with iTunes too
Fixed
Seen by 9 customers so far
Similar issue to 931 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-faithson started working on this issue
Jun 29th, 2018 2:32am
GetHuman-faithson indicated the issue is not fixed yet.
Jun 29th, 2018 4:22am
GetHuman-faithson indicated the issue is not fixed yet.
Jun 29th, 2018 4:24am
GetHuman-faithson indicated the issue is not fixed yet.
Jun 30th, 2018 1:25am
GetHuman-faithson indicated the issue is not fixed yet.
Jun 30th, 2018 3:34am