Hi*I'm living in Switzerland and did an order at your Swiss shop.*Ordernumber...

GetHuman-fgasche's customer service issue with iHerb.com from January 2020

Help with my iHerb.com issue
The issue in GetHuman-fgasche's own words
Hi*I'm living in Switzerland and did an order at your Swiss shop.*Ordernumber: **********One product of my order was wrong (Deep Steep lavender-chamomile Body wash instead of Bubble bath).*I wrote to the Iherb Swiss shop (return form, the other one didn't work!):*-that * item is wrong, but that I like to keep it. *-that I like them to send me the bubble bath also and an information about the payment.*Now, I received a refund for the Bubble bath. I think, they didn't read my message!*I'm so happy, that it's now possible to get Deep Steep products in Switzerland. I know them from America and love them!*Can you please help me with my problem? Contact to your Swiss shop it's not possible...*Thank you very much

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iHerb.com

Customer service issue
Reported by GetHuman-fgasche
Jan 20th, 2020 - 9 months ago
Fixed
Seen by 4 customers so far
Similar issue to 552 others
0 customers following this
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Timeline

GetHuman-fgasche started working on this issue
Jan 20th 7:47am
GetHuman-fgasche confirmed the issue is fixed. Hooray!
Jan 22nd 12:05pm

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