I attempted to use Ibotta pay at Old Navy and was also using a rewards credit. The cas...

GetHuman4107865's customer service issue with iBotta from December 2019

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The issue in GetHuman4107865's own words
I attempted to use Ibotta pay at Old Navy and was also using a rewards credit. The cashier could not get the charge to go through using the Ibotta gift card so I had to use my Old Navy credit card. Now I have two charges on my Old Navy account one from Ibotta pay for *$**.** and one for the Old Navy credit card. I need the Ibotta pay reversed since they have been paid on the credit card. Thanks Earlene Starling, ***-***-****, *****@***.com. Any help would be appreciated.

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iBotta

Customer service issue
Reported by GetHuman4107865
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2336 others
0 customers following this

Timeline

GetHuman4107865 started working on this issue
Dec 17th, 2019 12:25am
GetHuman4107865 indicated the issue is not fixed yet.
Dec 18th, 2019 4:24am

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