I just sent yet another receipt in today, August **, ****, from Walmart with multiple...

GetHuman975928's customer service issue with iBotta from August 2018

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The issue in GetHuman975928's own words
I just sent yet another receipt in today, August **, ****, from Walmart with multiple five times in one transaction purchases. When I take the picture of the box at the bottom of the receipt... it shows the correct rebate amount. Yet when I get the rebate notification... it only rebates for the item one time. This is twice now when using Walmart. Doesn't happen when I use Kroger but only Walmart. Last time I went through this it took better than * weeks to get fixed and it still didn't get corrected. When you sent a survey after dealing with customer care... I explained it. I let the * bucks go that last time but this time it's over ** bucks... I'd like this corrected correctly this time. Love ibotta and use it often but this is getting kind of tiresome...your customer service is like using snail mail.
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iBotta

Customer service issue
Reported by GetHuman975928
Aug 10th, 2018 - 7 mons ago
I have an issue with iBotta too
Fixed
Seen by 4 customers so far
Similar issue to 1385 others
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GetHuman975928 started working on this issue
Aug 10th, 2018 5:03pm
GetHuman975928 indicated the issue is not fixed yet.
Aug 11th, 2018 6:19pm
GetHuman975928 indicated the issue is not fixed yet.
Aug 11th, 2018 6:21pm