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eSaleRugs.com Customer FAQ

Top Answers & How-to Guides

What is eSaleRugs.com's Phone Number?

The question we are asked most often is about how to talk to eSaleRugs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your price match guarantee policy?

At eSaleRugs.com, we are proud to offer a price match guarantee policy. If you find a lower price for the same rug on another website...
Ask any question you have about eSaleRugs.com customer service, get an answer now.
Contact eSaleRugs.com customer service

Order Tracking

How do I track my order?

To track your order, simply log in to your eSaleRugs.com account and navigate to the "Order Status" section. Here, you will be able...
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Shipping

What are the shipping options and rates?

At eSaleRugs.com, we strive to provide convenient and affordable shipping options for our customers. We offer free shipping within...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you have the option to cancel or modify your order on eSaleRugs.com, provided that the request is made promptly. Once an order...
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Return Policy

What is your return policy?

Our return policy at eSaleRugs.com is designed to ensure your satisfaction with your purchase. We offer a 30-day return window from...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At eSaleRugs.com, we understand that our customers may be located across...
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Payment Methods

What payment methods do you accept?

We accept several convenient and secure payment methods at eSaleRugs.com. Customers can make purchases using major credit cards such...
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Color Accuracy

Are the colors of the rugs accurate on the website?

Yes, the colors of the rugs displayed on our website are as accurate as possible. We strive to depict the colors of the rugs as accurately...
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Warranty

Is there a warranty on the rugs?

Yes, eSaleRugs.com provides a warranty on all rugs. We understand the importance of quality and customer satisfaction, which is why...
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Customization

Can I request a specific size or color customization?

Yes, at eSaleRugs.com, we offer the option to request a specific size or color customization for our rugs. We understand that every...
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Rug Pad Recommendations

Do you offer rug pad recommendations?

Yes, we offer rug pad recommendations to ensure our customers have the best possible experience with their rugs. Rug pads are essential...
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Price Match Guarantee

What is your price match guarantee policy?

At eSaleRugs.com, we are proud to offer a price match guarantee policy. If you find a lower price for the same rug on another website...
Read more

Help me with my eSaleRugs.com customer service issue

Ask any question you have about eSaleRugs.com customer service. We will do our best to get you answers right away.
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