Can I cancel or change my order after it has been placed?

Yes, you have the option to cancel or modify your order on eSaleRugs.com, provided that the request is made promptly. Once an order has been placed, it enters our streamlined processing system, which ensures efficient and prompt delivery. If you need to make changes or cancel your order, please contact our customer service team immediately. We will do our best to accommodate your request. However, please note that if the item has already been shipped, we may not be able to cancel or modify the order. In such cases, you may need to initiate a return or exchange process. Rest assured, our customer service representatives are here to assist you throughout this process, and we strive to make it as hassle-free as possible for you.