What is your return policy?

Our return policy at eSaleRugs.com is designed to ensure your satisfaction with your purchase. We offer a 30-day return window from the date of delivery, during which you can request a return or exchange for any reason. To initiate a return, simply contact our customer service team, and they will guide you through the process. We accept returns on items that are in their original condition, unused, and with all tags and packaging intact. Once we receive the returned item, we will issue a full refund minus any applicable shipping charges. Please note that personalized and clearance items are not eligible for return. For more detailed information, please refer to our Return Policy page on our website.