I am not mad at eHarmony, I was scammed by a guy that I matched. I met him Thanksgiving...

GetHuman1311196's customer service issue with eHarmony from October 2018

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The issue in GetHuman1311196's own words
I am not mad at eHarmony, I was scammed by a guy that I matched. I met him Thanksgiving weekend ****... my life is been complete **** and I’m going on my third rehab. I am desperately asking for any proof of this guy… His name was Floyd. I need proof that I matched him, because capital one my credit card will give me back $**,***... i’m just needing someone to talk to for any proof, it would help me immensely! I don’t also like to make sure this guy is not online, ******** other people over. It is taken me a year to talk about this but if you can give me any proof this guy it would mean a lot to me right now. I have deleted everything of this person... trying very hard to move on with my life and last month I was homeless. I was robbed badly. I’m not mad eHarmony I’m just asking for any proof of this it would help me. I am filing a dispute, and they need proof of this person ok, i’d like to talk To somebody willing to help me with this matter. Thank you
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eHarmony

Customer service issue
Reported by GetHuman1311196
Oct 10th, 2018 - a mon ago
I have an issue with eHarmony too
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Seen by 5 customers so far
Similar issue to 1609 others
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Timeline
GetHuman1311196 started working on this issue
Oct 10th 7:47pm