So I see all these blog posts about people being so overwhelmed with people messaging t...

GetHuman-christfi's customer service issue with eHarmony from August 2018

Help with my eHarmony issue
The issue in GetHuman-christfi's own words
So I see all these blog posts about people being so overwhelmed with people messaging them and stuff. Its been a month since i payed an arm and a leg for eharmony, and only TWO people have even LOOKED at my profile. I've messaged almost ALL of my matches and i've gotten no responces from them. And I have to PAY to see if they read them??? Idk if my subscription is glitched or something but it seems like people arent getting my messages or like my profile isnt even available to them.**That or im just ugly or something lol **I apologize for the rant but I wanna know im getting my moneys worth here. I know nothing is promised and you guys arent responsible for that. But I think at least one girl out of the ** or more i've messaged and thought were cool, would've messaged me back
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Customer service issue
Reported by GetHuman-christfi
Aug 24th, 2018 - 4 mons ago
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GetHuman-christfi started working on this issue
Aug 24th 2:25am
GetHuman-christfi indicated the issue is not fixed yet.
Aug 27th 4:28am