This concerns eBay order no. **-*****-*****, dated *-*-**.**I ordered ** DVD boxes to r...

GetHuman3639605's Refunds and Returns issue with eBay from September 2019

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The issue in GetHuman3639605's own words
This concerns eBay order no. **-*****-*****, dated *-*-**.**I ordered ** DVD boxes to replace those that get cracked. I wasn't sure what type of DVD boxes I wanted. I got *mm DVD boxes, which are too thin and don't suit my purposes. What I really want, as it turns out, are **mm DVD boxes.**I instituted a return, even though the seller doesn't accept returns, because I thought that eBay would issue me a refund even if the seller didn't accept returns.**Anyway, I got an e-mail from eBay stating "this return is closed," period, with no mention of a refund. I've tried replying to that e-mail, contacting customer service on eBay, and contacting the seller again, all to no avail. **I think that if eBay's money-back guarantee means anything, I should get a refund for this item because it doesn't serve my purposes and I am not satisfied with it.

GetHuman3639605 did not yet indicate what eBay should do to make this right.

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eBay

Refunds and Returns issue
Reported by GetHuman3639605
Sep 23rd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 36638 others
0 customers following this

Timeline

GetHuman3639605 started working on this issue
Sep 23rd, 2019 11:28pm

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