I think i am about to be scammed!**I sold a PS* and It turns out The buyer is a middlem...

GetHuman-glezga's customer service issue with eBay from August 2019

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The issue in GetHuman-glezga's own words
I think i am about to be scammed!**I sold a PS* and It turns out The buyer is a middleman UK shipping company for a foreign buyer. I listed the item in my personal account for the UK only. After receiving the item, The buyer wants a refund and claims they “ordered by mistake” I have declined the request as I selected NO RETURNS on my listing.** **After a quick google of the buyer’s username and contact from ebays community – it seems the next step will be a damaged or wrong item claim filed against me. Or an automatic Paypal refund. As I have declined the refund – the buyer will receive a full refund and not send my item back.** **The email that ebay sent me said…..** ** “The buyer requested a return. PER YOUR FREE RETURNS POLICY for this item, please accept this request and provide a return postage label as soon as possible. If you don't resolve this request by ** Aug, ****, you may be required to issue a refund WITHOUT THE ITEM BEING RETURNED TO YOU”** **My returns policy was no returns – not “free returns”*I “may” be required to refund an NOT receive my item back?* **Can you prevent me from being scammed in this way?

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Customer service issue
Reported by GetHuman-glezga
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 34472 others
0 customers following this


GetHuman-glezga started working on this issue
Aug 3rd, 2019 5:16pm