Have been charged for ** final value fees after attempting to sell items, but i was onl...

GetHuman3361158's customer service issue with eBay from August 2019

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The issue in GetHuman3361158's own words
Have been charged for ** final value fees after attempting to sell items, but i was only paid (by the buyers) for * of those listings (£*** and £*). I have been charged £** by eBay to sell * items worth around £***. I cannot refund or cancel any of these listings that I was not paid for (for some unkown reason) and eBay thinks that most of the items were sold and I have recieved payment for them (which is absolutely not the case). Attempting to cancel any of these failed sold listings brings up a menu saying that the item has a. either already been cancelled and (so therefore I shouldn't be invoiced for it - but i have) or that I can't cancel them (for some unlisted reason). I have continued to be appalled at the lack of any information and terrible customer service eBay offers to sellers. Thanks for the help!

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Customer service issue
Reported by GetHuman3361158
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 34451 others
0 customers following this


GetHuman3361158 started working on this issue
Aug 3rd, 2019 8:28am

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