Hello, on last day of July eBay sent me a message with: eBay Document ID: *********** w...

GetHuman-valterzi's Fraudulent Charge issue with eBay from August 2019

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The issue in GetHuman-valterzi's own words
Hello, on last day of July eBay sent me a message with: eBay Document ID: *********** where states "it looks like I haven't paid," but this is false because the money has alredy been sent with Transaction ID**D*****PD******M the day before. It is true the seller: User ID frank**** hasn't shipped the item: ************ - Netflix One Year (twelve months) Warranty - ultraHD *k - Not Shared - instant Delivery. frank**** only gave me a promo Netflix ** days (one month) free, which I myself can get without paying anything. eBay Help always redirects me to Contact seller form in the resolution center. When message is sent to frank****, nothing appears in MyeBay*Messages*Inbox*Sent, because frank**** is no longer a registered user on eBay. I mean the money has been sent to this frank**** and he hasn't delivered the item purchased and now even eBay unregistered the seller and I have no way to contact him. Please help.

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eBay

Fraudulent Charge issue
Reported by GetHuman-valterzi
Aug 2nd, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 34411 others
0 customers following this

Timeline

GetHuman-valterzi started working on this issue
Aug 2nd, 2019 12:30pm