Dear Sir*Madam,**I'm contacting you because I don't know anymore what to do. I hope you...

GetHuman-rofarly_'s customer service issue with eBay from May 2019

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The issue in GetHuman-rofarly_'s own words
Dear Sir*Madam,**I'm contacting you because I don't know anymore what to do. I hope you can help me with this issue .**I Purchase some parts to a eBay seller (Koreaparts). I ask to verify the parts and he tell me that it shall fit mi vehicle. When the parts arrive they don't fit. I contact the seller on ebay and ask for refund and the seller agree. But the parts were in Curacao and that take more time to reach there destination in US. After that I start the process to ship the item to the seller and start also the refund process on ebay. But when days go and don't here nothing from the seller I tracked the package. And it was deliver and someon with the name of T. Wilson singe as the one receive the package. But the seller tells me that they do not get my package. I was everyday trying to know were was my package and in the mean time the process I started on ebay reached his expired day and ebay has close the case. I do not know what to do and keep massage the seller to resolve the problem. But till now I do not get my refund and also I do not have my package. That is why I am contacting you to help me resolve this issue. I'm so disappointed. Please I need you help. Than you very much.**Regards,**Rofarly Martina

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eBay

Customer service issue
Reported by GetHuman-rofarly_
May 20th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 30463 others
0 customers following this

Timeline

GetHuman-rofarly_ started working on this issue
May 20th, 2019 11:55am
GetHuman-rofarly_ indicated the issue is not fixed yet.
May 22nd, 2019 4:14pm
GetHuman-rofarly_ indicated the issue is not fixed yet.
May 22nd, 2019 4:14pm
GetHuman-rofarly_ indicated the issue is not fixed yet.
May 22nd, 2019 4:18pm

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