It’s about eBay customer service and fees , first a staff member was a total waste of t...
GetHuman2606948's Complaints issue with eBay from March 2019
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Help with my eBay issue
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Before contacting them, items GetHuman2606948 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman2606948's own words
It’s about eBay customer service and fees , first a staff member was a total waste of time called Rachel who was extremely unhelpful and useless , * days ago I spoke to eBay regarding fees that I didn’t know I would accumulate trying to sell an item , a gentleman called Kevin raised it and would speak to his manager to remove the fees , I never asked he offered , which is helpful to me as just been made redundant and paying £** is a lot of money at the moment , since speaking to him I ring every day and I’m told he’s not in he’s gone find it needs ** hours , etc etc , now I’m not stupid and recognise being fobbed off for the last five days I would like to raise a complaint regarding this and against the very unhelpful totally waste of time woman Rachel whom placed me on hold for ten minutes and came back to say after I requested asking to speak to a Complaints’s department or a manager she came back and said I can’t find Kevin he’s gone home I was fuming
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