It’s about eBay customer service and fees , first a staff member was a total waste of t...

GetHuman2606948's Complaints issue with eBay from March 2019

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The issue in GetHuman2606948's own words
It’s about eBay customer service and fees , first a staff member was a total waste of time called Rachel who was extremely unhelpful and useless , * days ago I spoke to eBay regarding fees that I didn’t know I would accumulate trying to sell an item , a gentleman called Kevin raised it and would speak to his manager to remove the fees , I never asked he offered , which is helpful to me as just been made redundant and paying £** is a lot of money at the moment , since speaking to him I ring every day and I’m told he’s not in he’s gone find it needs ** hours , etc etc , now I’m not stupid and recognise being fobbed off for the last five days I would like to raise a complaint regarding this and against the very unhelpful totally waste of time woman Rachel whom placed me on hold for ten minutes and came back to say after I requested asking to speak to a Complaints’s department or a manager she came back and said I can’t find Kevin he’s gone home I was fuming
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eBay

Complaints issue
Reported by GetHuman2606948
Mar 27th, 2019 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 11 others
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Timeline
GetHuman2606948 started working on this issue
Mar 27th 8:29pm