I have a question about your bidding process. *I bid & won accordingly as well as paid...

GetHuman2594239's customer service issue with eBay from March 2019

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The issue in GetHuman2594239's own words
I have a question about your bidding process. *I bid & won accordingly as well as paid promptly. *After this took place. *Seller refunds the money & SAY oops that was not the right item. *Is that okay with ebay that a seller can allow a bid to go all the way through & do this to the winner. *Is this false advertising & HOW fair is that to do to a customer. *I feel this was really unfair to have had this done to me. *I was on the phone for over * *** hours trying to receive the many many issues. *I don't think the rep was following well. *He did not know much about processes when ordering or the ebay policies. *As nice as he was @ the end of the conversation I was told that he had really learned a lot about our processes & thank you for that. *I appreciate that he was complimenting me, but I did not call to train your employees. I NEEDED to resolve my issues & barely got any of my issues resolved.
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eBay

Customer service issue
Reported by GetHuman2594239
Mar 26th, 2019 - a mon ago
I have an issue with eBay too
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Seen by 3 customers so far
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GetHuman2594239 started working on this issue
Mar 26th 3:27am