I am having an issue with your seller happydeal*** I bought a cell phone case from th...

GetHuman-jasontf's customer service issue with eBay from March 2019

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The issue in GetHuman-jasontf's own words
I am having an issue with your seller happydeal*** I bought a cell phone case from them. I wasn't happy. So I wrote a negative review. They contacted me offering me a different case. If I changed my review. I changed my review. & I have been waiting weeks. I have been in contact with them through Ebay email. They have told me it shipped. But couldn't give me tracking information. Then they said USPS lost it. Now last week they said it reshipped but the tracking number they gave me. Says the item has not been recieved. Please help me. I would like the new case they promised. If I cant get that. Can I get a refund. & how can I change my review of this seller. ? Thanks for your help in this situation
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Customer service issue
Reported by GetHuman-jasontf
Mar 12th, 2019 - 5 mons ago
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Seen by 5 customers so far
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GetHuman-jasontf started working on this issue
Mar 12th 11:46am