I received an item that was damaged but repairable. I reached out to the seller to reso...

GetHuman-erwindri's customer service issue with eBay from December 2018

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The issue in GetHuman-erwindri's own words
I received an item that was damaged but repairable. I reached out to the seller to resolve the matter before leaving feedback. Asked, NOT DEMANDED, a $* credit for the inconvenience. The seller refused to offer the credit and offered to pay return shipping and a full refund if I returned the item. They said I could leave negative feedback and keep the item, but I repaired the item and left neutral feedback. Ebay sent me a treatening email about their feedback extortion policy but obviously they can't read and comprehend the definition of extortion. I never demanded anything from the seller which is what extortionist do! I can't give positive feedback because the item was damaged so I left positive comments with neutral feedback to be fair!
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Customer service issue
Reported by GetHuman-erwindri
Dec 2nd, 2018 - 6 mons ago
I have an issue with eBay too
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Seen by 5 customers so far
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GetHuman-erwindri started working on this issue
Dec 2nd, 2018 5:21am