I have bought product from ebay with item ID: ************ in $*** and paid via credit...
GetHuman-primenim's customer service issue with eBay from November 2018
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-primenim to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-primenim's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-primenim may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-primenim's own words
I have bought product from ebay with item ID: ************ in $*** and paid via credit card on **th November ****. I am from India and seller is from Spain (I suppose). **Yesterday got an email from ebay saying "eBay account security communication partner warning".*It says "unauthorized third party may have compromised this member's account security. It’s important to note that we’re unaware of any problems with your account. We recommend precautions to help keep you safe (gave few steps).**Seller has messaged me via ebay messaging portal that he has refunded $*** on that product. I would receive the money in *-* days.*He has done that because I had paid him via credit card and he has to pay commission on that transfer mode.**He also said he has shipped the product already and demands me to pay $*** again via PayPal account to his directly.**Please confirm my money would be covered via eBay money back guarantee. Also advice what steps I should take to make sure this doesn't turn out to be a fraud deal.
GetHuman-primenim did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-primenim fixed the problem
We are waiting for GetHuman-primenim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.