Seller: xiaguiqgin****Return ID ***********Item ID *************I have received a small...

GetHuman-iwonakuz's customer service issue with eBay from November 2018

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The issue in GetHuman-iwonakuz's own words
Seller: xiaguiqgin****Return ID ***********Item ID *************I have received a small shoes which I have send them back to seller on ********. I had to pay for parcel to be return to seller above £**. Since then I have been waiting for a bigger shoes. I have been contact with seller several times. Probably? the parcel has been sent to me and successfully delivered on *******??? but I have never received it. There is no any record from my local post office about recent delivery to my address. I have asked the seller who has sigh and which courier has delivered it, but there is no answer. The seller could not even answer if the address on the parcel was correct. I have been waiting soo long and I have no my shoes or refund money ( which I suggested to seller) . The seller sent me message'' Dear friend a patience will be appreciate'' gives me think if the seller actually sent the parcel and does want me deceive ? *I will need your help with my concerns. *Kind regard*Iwona Kuzak
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Customer service issue
Reported by GetHuman-iwonakuz
Nov 11th, 2018 - 4 mons ago
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GetHuman-iwonakuz started working on this issue
Nov 11th, 2018 6:39pm