Dear eBay,**I would like to inform you about my issue with the seller name (dorsch...

GetHuman-socheat's customer service issue with eBay from October 2018

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The issue in GetHuman-socheat's own words
Dear eBay,**I would like to inform you about my issue with the seller name (dorsch****) when I placed my order on Aug **, **** in a laptop (Dell XPS ** ****) with item no: ************ and in this description mentioned as a great condition laptop, but what I received is a broken backlit keyboard laptop. That's no as in description at all. Then I opened a return request, first he accepted his mistake and offered me a partial refund and told me that the buyer need to pay the return shipping charge, * day later I found out the return shipping charge is on the seller, so I wouldn't accept his partial refund and ask for return and get full refund, but he's still refused to pay the return shipping cost. However, * days later he accepted my return request, but never give me the return shipping label until now . The above mentioned seller just lied me again and again, he lied layer by layer each times I contacted him. Please help me to get my money back and get contact with eBay customer service or support teams since I couldn't find * on google. Thanks**I look forward to your response .*Sincerely yours,
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eBay

Customer service issue
Reported by GetHuman-socheat
Oct 20th, 2018 - a mon ago
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GetHuman-socheat started working on this issue
Oct 20th 1:09pm