Hello, i have been scammed by a seller called gamecoveandcollectibles********i wanted t...

GetHuman-gameexe's customer service issue with eBay from October 2018

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The issue in GetHuman-gameexe's own words
Hello, i have been scammed by a seller called gamecoveandcollectibles********i wanted to purchase this item **https:**www.ebay.co.uk*itm*Vintage-console-game-blue-cartridge-video-game-Famicom-**-IN-**************?ssPageName*STRK%*AMEBIDX%*AIT&*trksid*p*******.m****.l******but the shipping price was too big, i requested the seller to use standard mail instead, he agreed to it and offered me free shipping, but the listing still had same shipping price, the seller assured me that he will compensate once i have the item. So i have waited for it but due to the seller messing something up and entering incomplete delivery details, the item got lost, i asked the seller to help get it dorted out but he acted like its not his problem and told me to do it myself. After * months of writing mails to the whole delivery chain, i have finally managed to locate and retrieve my item and get it delivered to me, but the seller did not refund me for the "free" shipping like he promised. i tried opening a case but he closed it, i could not open any more cases because ** days have passed, the seller cut all communications and even got my negative feedback removed. **Please help, i want the seller to be reprimanded for his callas actions even if you cannot refund me.
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eBay

Customer service issue
Reported by GetHuman-gameexe
Oct 12th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16189 others
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Timeline
GetHuman-gameexe started working on this issue
Oct 12th, 2018 3:42pm