I sold an item to an ebay customer a pair of speakers for £** (ebay item number...

GetHuman-cazdomea's customer service issue with eBay from September 2018

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The issue in GetHuman-cazdomea's own words
I sold an item to an ebay customer a pair of speakers for £** (ebay item number- ************ ). I used the ebay delivery service Hermes who collected my item. The item however wasnt delivered and Hermes have emailed me and said the item is lost*stolen. I provided a tracking number ( **************). I would like a refund as I only had the one pair of speakers and it was not my fault the item was lost*stolen so surely I should get some sort of refund. Thanks Zoe Cadman
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eBay

Customer service issue
Reported by GetHuman-cazdomea
Sep 20th, 2018 - 6 mons ago
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GetHuman-cazdomea started working on this issue
Sep 20th, 2018 4:20pm