I made a purchase for a set of headlights for my **** Hyundai Elantra that I was told i...
GetHuman-ayojoe's customer service issue with eBay from July 2018
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The issue in GetHuman-ayojoe's own words
I made a purchase for a set of headlights for my **** Hyundai Elantra that I was told in the item description and within eBay's description of the items details that I would receive a Grille with the headlights. In fact, it is the only reason I made the purchase in a whole. Upon receiving my headlights, I realize that I did not receive my hood Grille as promised. I contacted the seller to see why I did not receive my hood Grille, however I was informed that there was an item mishap on their end and that I would not be able to receive my grill as promised and all I would be able to do was return the headlights in which I already have them installed in my car and I have disposed of the old headlights. Making this return would now leave me stranded and I don't believe that it was an item mishap on their side being that it was stated in more than one section of the sale that the grill was an attached item to the sale. Please help me with the situation. It is rather unsettling and I feel like I'm being cheated. Thank you for your time.
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