I am still trying to return an item that was not as described, the seller is to send me a 'return label' and is instead, according to a notice from ebay, sending me a duplicate of the item I wish to return. What fun!!

GetHuman-wwort's customer service issue with eBay from July 2018

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The issue in GetHuman-wwort's own words
Have a real address so I can send it back. Instead, in a notice from ebay, I will receive ANOTHER ONE today, July *th. ... Dear Ebay,**I want to return a purse I purchased from 'Vintage Couture' as it did not fit the description. *I finally received the 'returns' address which is:*ANKIT BHATI*** krishna colony behind khan complex udaipur*udaipur RJ ********Oddly, I received this item two days after I ordered it: it was shipped from:*Vintage Couture **** Bay Lake Trail suite ****North Las Vegas NV, *****, USA* *I do not know the postage to send it across the world, but seller did not send a paid return slip. I plan to send it to (India?) but should not have to. *SCAM. So PLEASE keep this note on record and contact me with a suggestion for action on this.*Bertha Jackson
I spent over * hours online and waiting for the call center at ebay on ***, and over an hour on hold for customer service today, *** to not have a second product to deal with.*I do not believe the sellers understand English. That should not be my problem or frustration* I am in the U.S. and speak English.
Don't want the products, want my 'monies returned'.
years
The future might be not using ebay. The phone hold times are absurd, and the sellers are apparently not vetted.
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eBay

A leather purse.
Customer service issue
Reported by GetHuman-wwort
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 5758 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-wwort started working on this issue
Jul 6th, 2018 4:25pm
GetHuman-wwort indicated the issue is not fixed yet.
Jul 7th, 2018 1:32am
GetHuman-wwort indicated the issue is not fixed yet.
Jul 7th, 2018 9:59pm
GetHuman-wwort indicated the issue is not fixed yet.
Jul 9th, 2018 6:31pm
GetHuman-wwort indicated the issue is not fixed yet.
Jul 9th, 2018 6:41pm