I ordered an item which was shipped via UPS on May **th and said it was delivered to th...
GetHuman708289's customer service issue with eBay from May 2018
14 views | 188 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman708289's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman708289 to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman708289 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman708289's own words
I ordered an item which was shipped via UPS on May **th and said it was delivered to the Global Shipping Center in Erlanger KY on the **th. Today, (**nd) I spoke with UPS to find out why my package left KY, went all the way to NJ and is now being delivered to Erlanger again! Why the back tracking and why the delay? I got a tracking number but what good is it? I cannot trust UPS tracking because everything they scan seems to be incorrect. The UPS CSR couldn't even understand the scans or why they appeared as they did so imagine how I feel! I expected the package here by weeks end and now it won't be here for at least another *-** days because now the Global Distribution Center has to clear it, then it has to travel to customs, who then has to clear it, then it has to travel to me. This delay has already cost me * business days!! Unacceptable! **(By the way, Global Shipping is a rip off for international customers!!!!! I try to use sellers who don't use it as it is not feasible for international customers. Worst decision ever made by eBay). It may generate revenue for eBay but it does NOTHING for customers, except take more money from us!
GetHuman708289 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman708289 fixed the problem
We are waiting for GetHuman708289 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.