I ordered an item which was shipped via UPS on May **th and said it was delivered to th...

GetHuman708289's customer service issue with eBay from May 2018

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The issue in GetHuman708289's own words
I ordered an item which was shipped via UPS on May **th and said it was delivered to the Global Shipping Center in Erlanger KY on the **th. Today, (**nd) I spoke with UPS to find out why my package left KY, went all the way to NJ and is now being delivered to Erlanger again! Why the back tracking and why the delay? I got a tracking number but what good is it? I cannot trust UPS tracking because everything they scan seems to be incorrect. The UPS CSR couldn't even understand the scans or why they appeared as they did so imagine how I feel! I expected the package here by weeks end and now it won't be here for at least another *-** days because now the Global Distribution Center has to clear it, then it has to travel to customs, who then has to clear it, then it has to travel to me. This delay has already cost me * business days!! Unacceptable! **(By the way, Global Shipping is a rip off for international customers!!!!! I try to use sellers who don't use it as it is not feasible for international customers. Worst decision ever made by eBay). It may generate revenue for eBay but it does NOTHING for customers, except take more money from us!

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Customer service issue
Reported by GetHuman708289
May 22nd, 2018 - 5 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 188 others
0 customers following this


GetHuman708289 started working on this issue
May 22nd, 2018 5:05pm