received shipping info on order (I placed?) but shipper doesn't recognize tracking numb...

GetHuman665963's customer service issue with eBay from May 2018

6 views | 524 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman665963's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman665963 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman665963's own words
received shipping info on order (I placed?) but shipper doesn't recognize tracking number, contact telephone number and name of person sending tracking information does not match anything to identify what item I ordered (several lately) for me to follow up. tracking info should have been available by now but is not. Here is email I received:******@***.com ******@***.com**May * (* days ago)*to me *Dear buyer, ** * **This is to notify you that your order has been processed and is now ready to be shipped. Please use the below tracking number(s) to track the package(s). ************** **You can track your package by going to FedEX official tracking website at **http:***us* **Please be advised that it may take up to ** hours for the tracking information to appear on the site. **This email is for information only. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please feel free to contact us via eBay Messages or dial our office phone * (***) ***-****.

GetHuman665963 did not yet indicate what eBay should do to make this right.

How GetHuman665963 fixed the problem

We are waiting for GetHuman665963 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman665963 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman665963
May 8th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 524 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman665963 started working on this issue
May 8th, 2018 12:42pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies