Item not received by me. No contact from seller. Complaint registered with Ebay: "You...

GetHuman-petermoc's customer service issue with eBay from May 2018

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The issue in GetHuman-petermoc's own words
Item not received by me. No contact from seller. Complaint registered with Ebay: "Your request is open: Ref ***********". It would be good to know what is happening to this complaint.
GetHuman-petermoc did not yet indicate what eBay should do to make this right.
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eBay

Customer service issue
Reported by GetHuman-petermoc
May 8th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 43 customers so far
Similar issue to 17 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-petermoc started working on this issue
May 8th, 2018 10:39am
GetHuman-petermoc indicated the issue is not fixed yet.
May 9th, 2018 10:43am
GetHuman-petermoc indicated the issue is not fixed yet.
May 11th, 2018 12:07pm