I bought an acrylic display box from seller onsalezone**** order number...

GetHuman-akittyca's Report a Seller issue with eBay (UK) from September 2020

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I bought an acrylic display box from seller onsalezone**** order number **-*****-*****, when it arrived they had sent all the wrong parts and it did not fit together, making it unusable, I contacted them and they asked me what it was made of, how it was packaged, (they should have known this) and for photos, which I did.*They then said that they would do a partial refund, said it was time and money to send it back, I replied that that wasn't acceptable as I couldn't use the box, they then offered a **% partial refund, I told them no I wanted a full refund, this has also happened with eBay seller ******* order number **-*****-***** again with an acrylic display box, they used exactly the same wording in their email, firstly offering **% back, on refusal they offered me a **% refund, in the end out of frustration I took £**, I actually believe their working together, both these boxs are no good to me and are only fit for the bin, on this occasion I would like a full refund, it is only £*.**.*I am a good buyer who pays immediately and expect better of these eBay sellers

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eBay (UK)

Report a Seller issue
Reported by GetHuman-akittyca
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4891 others
0 customers following this

Timeline

GetHuman-akittyca started working on this issue
Sep 27th, 2020 9:25am