I ordered * items from * different sellers on eBay. All my parcels were delivered by Ro...

GetHuman5178355's customer service issue with eBay (UK) from August 2020

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The issue in GetHuman5178355's own words
I ordered * items from * different sellers on eBay. All my parcels were delivered by Royal Mail on the same day. My parcels were thrown over my garden were my dogs have destroyed the items. I message all the sellers explaining what had happened and that my parcels were damaged by Royal Mail. Also attached photos of my damaged parcels. I got refund back straight away from one seller but the other * sellers refuse to claim back from Royal Mail. I contacted Royal Mail but they won’t compensate the buyer.**As the seller, the person who bought the postage, they are the one with the contract with Royal mail. They would need to make the claim to them and it is them they would compensate as they are their customer, not the buyer.**I opened a case and case has now been closed without me getting my items or a refund back. I have paid for items which have not been delivered to me in the condition it should have . **My email address is *****@***.com**Sold by k.nbedding *Order number: **-*****-*******Sold by bambinoscodurham *Order number: **-*****-*******Please can you look into this and get back to me . Thank you

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eBay (UK)

Customer service issue
Reported by GetHuman5178355
Aug 19th, 2020 - 8 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 4369 others
0 customers following this

Timeline

GetHuman5178355 started working on this issue
Aug 19th, 2020 1:00pm
GetHuman5178355 indicated the issue is not fixed yet.
Aug 19th, 2020 6:10pm
GetHuman5178355 indicated the issue is not fixed yet.
Aug 20th, 2020 12:31am
GetHuman5178355 indicated the issue is not fixed yet.
Aug 20th, 2020 1:42am

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