HELP PLEASE I AM ELDERLY, DISABLED AND PRESENTLY SELF ISOLATING. I AM RECEIVING ITEMS I...

GetHuman-carol_ev's customer service issue with eBay (UK) from July 2020

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The issue in GetHuman-carol_ev's own words
HELP PLEASE I AM ELDERLY, DISABLED AND PRESENTLY SELF ISOLATING. I AM RECEIVING ITEMS I DID NOT BID FOR AND BILLS FOR ITEMS I DID NOT ORDER AND DO NOT WANT. EBAY IS SAYING THERE IS A PROBLEM WITH MY ACCOUNT AND TO CONFIRM MY ADDRESS. ANY TIME I TRY TO DO THIS, THE MENU BOX POPS BACK UP TO THE US SO I CANNOT CONFIRM MY ADDRESS IN THE UK.I CANNOT CANCEL THESE ITEMS*POSTAGE CHARGES.* THIS IS A NIGHTMARE, AS I CANNOT AFFORD TO PAY FOR THESE ITEMS. ONE IS PRESUMABLY COMING FROM THE US WITH A HUGE BILL FOR POSTAGE. EITHER MY ACCOUNT IS BEING HACKED OR THERE IS A BIG PROBLEM WITH EBAY. I HAVE TRIED TELEPHONING EBAY CUSTOMER SERVICE IN THE UK WITHOUT SUCCESS - THE RECORDING JUST TELLS ME TO EMAIL EBAY. PLEASE PLEASE HELP. M*RE ITEMS ARE BEING ADDED. MY EMAIL IS *****@***.com AND MY TELEPHONE NUMBER IN THE uk IS: ***** *** ***

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eBay (UK)

Customer service issue
Reported by GetHuman-carol_ev
Jul 15th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3607 others
0 customers following this
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Timeline

GetHuman-carol_ev started working on this issue
Jul 15th, 2020 12:56pm

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