Mess with getting refund from seller.

GetHuman5063717's Refund issue with eBay (UK) from July 2020

Help with my eBay (UK) issue
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If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman5063717's own words
User name: vidas***Email: *****@***.com *I bought NEW Global Xiaomi Redmi Note *T NFC *.*" Snapdragon *** Octa Core *G LTE B**, **********.* Unfortunately device was faulty. Seller didn't want to send me prepaid return postage slip for quiet a long time and I asked ebay to step in.* But finaly me and seller agreed on item return and I opened a return case.* Seller sent me return postage slip but the post office couldn't scan that for unknown reason.* I wrote about the to the seller and he offered me £*.** through PayPal for postage fee and I closed case by accidentally taping "close case" button.* Sent an Item using tracked postage and seller received that.* But seller wrote me: "Please note we can only issue a refund through a return case in ebay, if we issue a manual refund, we won't get our fees refunded**It seems you closed the case, you will need to reopen it".* Please help me to re-open return case and get my £*** back to my bank account.

GetHuman5063717 did not yet indicate what eBay (UK) should do to make this right.

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eBay (UK)

User name: vidas** Email: *****@***.com I bought NEW Global Xiaomi Redmi Note *T NFC *.*" Snapdragon *** Octa Core *G LTE B**, **********. Unfortunately device was faulty. Seller didn't want to send me prepaid return postage slip for quiet a lon...
Refund issue
Reported by GetHuman5063717
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3582 others
0 customers following this
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Timeline

GetHuman5063717 started working on this issue
Jul 14th 2:01pm
GetHuman5063717 shared this issue with friends on Facebook
Jul 14th 2:04pm
GetHuman5063717 shared this issue with friends on Facebook
Jul 14th 2:31pm

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