I've switched to * step verification on eBay UK. for a little while it worked well, but...

GetHuman-rbertwe's customer service issue with eBay (UK) from February 2020

Help with my eBay (UK) issue
The issue in GetHuman-rbertwe's own words
I've switched to * step verification on eBay UK. for a little while it worked well, but recently the notification I would normally get on my mobile device has not been getting through so I'm unable to log on. It seems in order to do anything, I need to log on first!!! I'm going spare, tried all-sorts to bust the stalemate - but eBay always resorts to "sign-in and use the help" - I would if I could!!!!!!*I want to resort to my previous and simple sign-in procedure and have * step verification turned off - or * step verification properly fixed

GetHuman-rbertwe did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-rbertwe fixed the problem
I went to an old product listing via my browser history and that got me into ebay bypassing the login. I went to my account settings and tried to switch off the * step verification. I was asked to log in again, so I backed up and went to help. It was easy to get my pin number and call the helpline. After passing some security questions ebay staff turned off the * step verification remotely and it was job done****
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman-rbertwe
Feb 17th, 2020 - a year ago
GetHuman-rbertwe shared how to fix
Seen by 26 customers so far
Similar issue to 1089 others
0 customers following this
Items needed
Email address on the account


GetHuman-rbertwe started working on this issue
Feb 17th, 2020 11:23pm
GetHuman-rbertwe confirmed the issue is fixed. Hooray!
Feb 19th, 2020 12:02am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies