On *.**.**** I won an auction & paid £**.** for Order * **-*****-***** Item...

GetHuman-shahera's Refund issue with eBay (UK) from October 2019

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The issue in GetHuman-shahera's own words
On *.**.**** I won an auction & paid £**.** for Order * **-*****-***** Item * ************ from lexieloulou**. On **.**.**** tracked item (just sitting there @ Rugby - national sorting hub). On **.**.**** I asked for a refund (Ref ***********). On **.**.**** a delivery attempt was made (I received a slip) & the item was returned to sender (who instructed - is disputed), the tracking of item goes off the radar until **.**.**** when I am dealing with the Seller. On ********** @ **:** the Seller asked you (customer services) to step in and within minutes you provide the final decision @ **:** - the case is closed – no refund (item delivery imminent). The item was not delivered.*From * am of **.**.** there was a pretence of redelivering the item the delivery went wrong once again & then on **.**.** it is claimed to have been left unattended within a communal porch, that I did not receive.*I have reasons to believe the item was resold: On **.**.** I bought a similar item with identical descript from clearout-queen Order * **-*****-***** Item * ************ @ £**.**.*Item * ************ did not exist for delivery hence it was claimed to have been left in the communal porch without knocking on my door. I did not receive the item and I did not have a reply from the Seller nor did you pick on this and I cannot further my Appeal. Therefore the amount I paid for the auction item should be refunded.

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eBay (UK)

Refund issue
Reported by GetHuman-shahera
Oct 29th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 2690 others
0 customers following this

Timeline

GetHuman-shahera started working on this issue
Oct 29th, 2019 1:31pm

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