I brought a item back in January and returned it, the seller is refusing a refund and i...

GetHuman2469546's customer service issue with eBay (UK) from March 2019

3 views
 | 
887 similar
 | 
0 following
Help with my eBay (UK) issue
First: share to improve GetHuman2469546's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2469546's next move: call eBay (UK).
The best way to get your problem resolved is to tap the button below to start calling eBay (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2469546 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2469546's own words
I brought a item back in January and returned it, the seller is refusing a refund and ignoring all my messages sent, the keep saying they will update me when they receive item back, but I’ve checked with Royal Mail and the item was delivered back to them and I have provided the seller with that photo evidence of it being returned and delivered back to them but still they are ignoring me, what can I do next to get a refund the seller is called clearancespecialist* and the item was *x ted baker belts costing £*.** each
GetHuman2469546 did not yet indicate what eBay (UK) should do to make this right.
I have an issue with eBay (UK) too
How GetHuman2469546 fixed the problem
We are waiting for GetHuman2469546 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2469546 fixes it.
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman2469546
Mar 13th, 2019 - 5 mons ago
I have an issue with eBay (UK) too
Not resolved
Seen by 3 customers so far
Similar issue to 887 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2469546 started working on this issue
Mar 13th 9:22am